This year we’ve enjoyed a front-row seat as organizations have adopted unified communications as a service (UCaaS) to promote growth. Naturally, one of the best parts of our work is hearing our customers’ success stories. Three customers in three different industries recently shared such stories with us, affirming the usefulness and value of GlobalMeet. Here are the highlights.
Scorpion Racing Products is Saving $12,000
We encountered Scorpion Racing Products (SRP), a leading manufacturer of American-made prevision parts for high-performance street and racing applications, when they were looking to reduce telecommunications overhead. However, it was imperative for SRP to maintain its high standard of live-agent service. Taking SRP’s communications to the cloud was the perfect solution.
“Having worked in IT for over 29 years, making the change to the GlobalMeet platform was hands down one of the simplest transitions I have ever experienced,” said SRP General Manager Chuck Layton. “PGi made the process so seamless, but also provided us with a solution that lowered our phone costs by $1,000 a month.”
Maytag Appliance Repair Has Cut the Costs of 300 Phone Lines
Maytag Appliance Repair maintains a repair franchise with hundreds of local branches across multiple states. As a result, the company ended up paying for more than 300 local AT&T phone numbers. After 87 years in business, it was time for a modern UCaaS solution.
“The service, from implementation to tech support, voice quality and reliability of GlobalMeet is unmatched,” said owner James Bisconti. “I’ve been an AT&T customer for over 50 years, and I am so excited to now be with GlobalMeet.”
Month over month, Maytag Appliance Repair is enjoying significant cost reductions as well as a boost in productivity.
Eleserv’s Employees Are Stepping Up Their Game
At a busy staffing and recruiting company, “employees are on the phone a minimum of six hours a day,” explained Kelly Painter of Eleserv. Employees rely on Eleserv’s phone system to communicate with customers as well as prospective hires.
With GlobalMeet’s robust feature set, Eleserv employees can now use both voice and video communications seamlessly to conduct interviews, communicate with stakeholders, and track and document their work. Eleserv recently told us that they had achieved a 100% GlobalMeet adoption rate. This resulted in a more engaged and effective workforce with a unified professional presentation.
GlobalMeet is facilitating seamless communication among more than 100 million people worldwide, streamlining productivity and boosting profits along the way. Our next success story could be yours.