Video Conferencing

3 Ways to Be a Human for the Holidays – ‘Tis the Season, Not the Selling

The herald angels have been harking (and hawking their wares) before Fall even adjusted its woolen scarf. We’ve been swathed in red-and-green packaging and dunked in faux-snow ad décor since before the fine Halloween episode of Modern Family. But no matter the name of the holiday we celebrate, now it’s mid-December—we’re all in. Holidays are in our heads: it’s, as …

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You Are How You Meet

When it comes to making a good first impression, there’s a reason why you avoid making them over the phone. Maybe it’s because, over time, you’ve learned the building blocks of establishing critical relationships—how you dress, body language, and your ability to focus on the other person—are all predominantly visual. These go out the window if the person on the …

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3 Ways Your Kid is a Better Sales Rep Than You—Proven, Virtual Communication Strategies

Why? My 6 year old son asks me this question at least 10 times a day—and his endless curiosity has led me to believe that sales people win when they use the same elementary approach to closing deals. So take out your pencils and jot down some notes—here are 3 communication strategies for becoming a better sales rep: 1. The …

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Scary Stories of Online Meetings Gone Wrong

It’s that time of year: Halloween. The day when the spirits of restless sales reps come back to roam our halls and cubicles once again. Their ghostly cries foretell dangers more ominous than we could ever imagine: Tech back your sales results – or else! The meeting is coming… from inside the house! This year, I thought we could take …

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iMeet improves video meetings and makes it even easier for guests to join

When you see a good thing, you know it. And here at PGi, we have seen how much people have enjoyed our iMeet® video meetings, especially on our iPhone® and iPad® mobile apps. Meeting on the go is very much a part of how people work. And the ever increasing popularity of our mobility solutions got us thinking. There’s no …

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An Open Letter to IT: We Need To Own Our Tech Decisions

At my breakout session at AAISP a few weeks ago, I asked the audience to raise their hands if they used some sort of conferencing tool. A ton of hands went up. Then, I asked those people if they themselves had picked that tool. Most of the hands went down. This illustrates a critical problem in sales organizations today. As …

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Put the Human Back in Human Resources with Video

Join me TODAY in Chicago at AA-ISP’s Frontline Conference Series!   The War on Talent is nothing new. I’m serious. The technology may have changed, but the basic principles you need to attain top talent haven’t changed at all in the last 15 years. Don’t believe me? Check this out: “Today, we are faced with a greater challenge than ever …

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Welcome to Cloud Collaboration Technology – We’ve Been Expecting You.

Last week I described the typical, nightmarish scenario that characterizes many sales calls. In the introduction, I mentioned a real-life conference call I had with a prospect when I heard the following comment: “I had no idea someone had brought this type of technology to the cloud – it’s about time.” And you know what? It is about time. Have you …

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Eight pop culture references to video conferencing

Once strictly reserved for Max Headroom, Marty McFly and the crew of the USS Enterprise, audio-video communications technology — videophones, webcams, videoconferencing, telepresence and the like — is now as ubiquitous as once-far-out contraptions such as microwave ovens and laptop computers. Although now a standard method of communicating with friends and loved ones in distant locales and conducting business in …

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7 Dangerous Meeting Personalities and How to Keep Them on Track

Dangerous Meetings

Whenever you’re meeting with a group, diverse meeting personalities emerge. Sometimes they work in harmony, fostering collaboration, creativity, and ultimately, productivity. However, occasionally more dangerous personalities bubble to the surface, personalities that have the capability to empower your meetings if properly handled, or ruin them if left unchecked. Here are 7 of the worst offenders and suggestions on how to manage …

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7 Ways to Win with Face-to-Face Results, Without the Cost

It’s possible to get your inside sales team to the level of an outside sales team. But not with your technology. And not with your existing sales processes. Many organizations have responded to pressure from the C-Suite by re-organizing with an inside sales model. However, these organizations struggle to build trust and close sales because their reps aren’t face-to-face with …

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Manage Your Company’s Video Conferencing Accounts with iMeet 2.0 “Cloud Controls”

Data retention policies have been around for 20+ years when all you needed was a few shredders and file cabinets to keep tabs on your company records. Since then, the way knowledge workers communicate and share information has changed drastically, making compliance a challenge and requiring companies to bring on teams of legal and security officers. Instead of opting out of …

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65% of federal agencies are ready for teleworking

telework

As mobile and Internet technology expands, the ability for more people to easily telework also expands. This is the case with private businesses as well as with government agencies. A new report from the Telework Exchange reveals that 65 percent of federal agencies have above-average information technology (IT) infrastructures that are capable of supporting teleworkers. Other key findings in the …

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iMeeters Find a New Home in the iMeet Community and PGi Blog

We want you to know about a couple of things we’re doing to improve your iMeet experience. Last week marked the official launch of the new iMeet Community. In our effort to help you have simple, refreshingly human online meetings, we’ve launched this powerful new forum where everything iMeet-related is in a single place: Q&As, ideas, user guides, video tutorials …

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3 Steps for Creating a Sustainable HR Function: Green Recruitment Trends

It feels good to be green — especially in Human Resources. With the desire to be environmentally conscious and maximize HR effectiveness, green recruitment trends are quickly becoming top-of-mind action items for businesses across the globe. Over the past 10 years, environmental sustainability trends have cropped up throughout the enterprise, and HR departments are leading the charge. And for good …

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Confessions of an HR video junkie: how recruiters can increase profit

This article was written by Kim Pettibone, Director of Talent Management, PGi Human Resources  Recruiters—who make their money based on their ability to convince a company that they bring a unique level of service and the best candidates to an employer—know they have to prove their chops.  Let’s face it, top talent, even in today’s market, has their choice of …

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Featured on GreenBiz.com: How to know if telecommuting will work for your employees

It’s a no-brainer, really. Telecommuting can save businesses billions of dollars in travel costs and overhead expenses while also significantly reducing environmental pollutants and paper consumption. Teleworking benefits to the planet are widely recognized and valued: cities cleaner air, businesses increased efficiency and productivity, and lower operational costs. Each person telecommuting just one day a week can save the company …

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Tech Back Your Sales Results: An IT Checklist for Online Meetings

I doubt technology is one of the things that keeps you up at night. But it’s very possible that it should be. I talk to CEOs from different companies every day, and hands down, their top two biggest complaints are: Their sale teams aren’t meeting their targets. Their cost per sale is too high. Sound familiar? Ever since the down …

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New Research: Dress to Be Confident and Creative at Work

Have you taken your prospecting to an entirely new level with video? Video is the new sales tool you can’t do without, and was the topic for my video webinar with inside sales expert Josiane Feigon of Telesmart last month. This month we shared ways you can put your prospecting on steroids with video. It’s amazing how much impact video can have …

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Is Poor Technology Keeping You From Hitting Your Numbers?

Most salespeople think about meetings in terms of purpose, frequency and pipeline. But there’s one critical areas that most sales professionals overlook, and it’s often the area that’s most tied to revenue. Here are the typical sales questions when it comes to meetings: 1) What’s the purpose of the call? Is it an explorational first meeting? A product demo? Or …

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